PC-Service for private computers and notebooks
Staff members and students of the University of Rostock may use a chargeable PC service for private PC and notebooks. This service is implemented at the IT and Media Centre at the Albert-Einstein-Straße 22, Room 018, during the following hours:
Mondays from 8.00 to 14.00 o‘clock
Tuesdays from 9.00 to 14.00 o‘clock
Wednesdays from 9.00 to 14.00 o‘clock
Thursdays - closed
Fridays - closed
The service includes an advisory conversation, a possible fault analysis and the software related services listed below. If the problem cannot be removed after the one-hour error analysis, the further proceeding is jointly determined.
The costs are exclusively used for financing the student assistants.
Software related services:
- Connecting private computers or laptops to the internet via network card, modem or WLAN
- Problem solving for windows-based operating systems
- Installing & updating various device drivers
- Data backup on CD/ DVD
- Reinstallation of the operating system
- Updating the operating system (Service packages, patches)
- Virus check and possible virus removal after previous agreement
- Installing & setting up the current anti virus program Sophos with subsequent extensive hard drive check
Contact
e-mail:
pcservice(at)uni-rostock(dot)de
phone:
0381 498-5318
address:
Albert-Einstein-Str. 22
18059 Rostock
(Konrad-Zuse-Haus)