When inviting other users to a folder using an e-mail address, typing errors occasionally occur, which means that invitations cannot be delivered.From now on, you as the inviting person will receive an e-mail if the invitation e-mail could not be delivered.

The 2-factor authentication can be reset independently in the event of loss/error. However, this must be renewed once if you have already used 2-factor authentication. To do this, please deactivate it once in your account and reactivate it.
Instructions for deactivating and reactivating 2-factor authentication can be found at https://www.itmz.uni-rostock.de/onlinedienste/clouddienste/unibox/nutzerhandbuch/weboberflaeche/zwei-faktor-authentisierung/

The validity of the login tokens has changed as follows for security reasons: 

• Web browser: 14 days
• Desktop apps: 90 days
• Mobile apps: 90 days

It is therefore necessary to log in to the service again after this time.

As of 17.09.2024, only desktop clients with version >= 20.2.100 will be supported.
We ask you to update your desktop client accordingly.

By default, all links have a duration of 30 days and can be valid for a maximum of three years. If you would like to have a shorter or longer duration than 30 days for your share links, please adjust this accordingly in the settings - a maximum of three years is possible.
For security reasons, there must not be an option for unlimited sharing.

It is possible to open and edit Microsoft Office or Libre Office documents with OnlyOffice. Please note that only the new MS Office formats are supported. The DOC / XLS / PPT (MS Office 2003) formats are not supported.